KEEPING FAMILIES HOUSED DURING A CRISIS
TCAA's Community Action Program offers emergency relief for rent and utility payments for households experiencing a financial crisis
Please call our Community Action Program HOTLINE for any questions about
Rent & Utility Resources 480-389-1375
EMERGENCY RENTAL & UTILITY ASSISTANCE
Housing Stability Rental & Utility Assistance (HSRUA)
The Maricopa County Housing Stability Rental & Utility Assistance Program (HSRUA) was established to assist renter households with rent and utilities who are at risk of homelessness, housing instability, or facing financial hardship. Eligible households can receive up to two (2) months of payments which include past due rent, late fees, and future payments.
Qualified households may receive up to 2 (two) months of payments for rental assistance. This includes past due payments (and late fees), forward month, and a maximum of $1000.00 for utility assistance.
Prioritization
The funds are intended for those most economically vulnerable. According to federal guidelines, applications for assistance will be prioritized using the following criteria:
- Households living at or below 50% of the Area Median Income (AMI)
- Households living at or below 80% of the AMI
Who is eligible?
1. Renter households ONLY
2. Applicants or Households that have received previous ERA Rental or Utility payments may not be eligible for HSRUA,
3. Household income for the most recent 30 days, must be at or below 80% of Area Median Income (AMI)
4. Proof of Identity
5. Applicant must meet the housing instability criteria or the financial hardship criteria.
- Housing instability criteria: applicant with a notice of past due rent, past due utilities, SRP M-Power © prepaid price plan if 7 days or less on meter, eviction notice, or current rental obligation is more than 30% of household gross monthly income.
- Financial hardship criteria: applicant demonstrates a reduction or loss of income or an unexpected increase in household expenses within 90 days of the application date.
Not sure if you qualify? Need more information on the special rental assistance?
Click here to learn more about the program
To utilize the computers or to inquire about a paper application you can visit TCAA's Esquer and Ramsey Center, 2146 E. Apache Blvd, Tempe, AZ 85282 during regular office hours:
Monday & Wednesday 8 AM-5 PM
Tuesday & Thursday 8AM-6:30PM
Fridays 8AM-12PM
HOME ENERGY ASSISTANCE FUNDS
TCAA has funding available to help families avoid crisis situations by preventing disconnection and/or facilitating reconnection of utility services. Eligible utility assistance providers include Arizona Public Service (APS), Salt River Project (SRP), and Southwest Gas. Eligibility for funds is determined based off household income levels and condition of household crisis.
Call the Help with Bills Hotline (480-389-1375) to discuss your eligibility for utility assistance or come visit during our operating hours.
If you are unsuccessful in your attempt to secure financial assistance through TCAA, other resources may be accessible through Arizona’s 2-1-1 (free information and referral) service. Dial 2-1-1 or 877-211-8661 from anywhere, or click here to search for resource information.
UNDERSTANDING YOUR TENTANT RIGHTS & EVICTION PROCESS
Click here to learn the eviction process in Arizona, your rights and responsibilities as a tenant in this process.
ADDITIONAL RESOURCES
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If you're in need of technical assistance with the MCHSD client portal, follow this link to submit a 'Contact Us' form.
