KEEPING FAMILIES HOUSED DURING A CRISIS
TCAA's Community Action Program offers emergency relief for rent, mortgage, and utility payments for households experiencing a financial crisis
1. EMERGENCY RENTAL ASSISTANCE
Households experiencing financial hardship may be eligible for Emergency Rental Assistance (ERA). Qualified households can receive up to six (6) months* for rental and utility assistance. Payments can be made for past due, owed, and/or future rental and utility bills based on funding availability and payment history.
*If you received six (6) or more months of assistance, you will not be eligible for additional payments.
Who is eligible?
- Must rent in Tempe, AND
- Have an income at or below 80% of the Area Median Income (click here for income details), AND
- Someone in the household qualified for Unemployment benefits
- The household is at risk of becoming homeless or housing is unstable (for example, has past-due rent or utility notices or eviction notice).
Not sure if you qualify? Need more information on the special rental assistance?
Click here to learn more about the program OR Call our Help with Bills Hotline 480-389-1375 during regular business hours if you have questions or need help with the application.
To utilize the computers or to inquire about a paper application you can visit TCAA's Esquer and Ramsey Center, 2146 E. Apache Blvd, Tempe, AZ 85282 during regular office hours:
Monday & Wednesday 8 AM-5 PM
Tuesday & Thursday 8AM-6PM
Fridays 8AM-12PM
2. HOME ENERGY ASSISTANCE FUNDS
TCAA has funding available to help families avoid crisis situations by preventing disconnection and/or facilitating reconnection of utility services. Eligible utility assistance providers include Arizona Public Service (APS), Salt River Project (SRP), and Southwest Gas. Eligibility for funds is determined based off household income levels and condition of household crisis.
To get help:
- Applications are available on-site TCAA's Esquer and Ramsey Center, 2146 E. Apache Blvd, Tempe, AZ 85282
- Complete all sections of the application(s) and attach all required documents.
- Call the Help with Bills Hotline (480-389-1375) to discuss your eligibility for utility assistance.
If you are unsuccessful in your attempt to secure financial assistance through TCAA, other resources may be accessible through Arizona’s 2-1-1 (free information and referral) service. Dial 2-1-1 or 877-211-8661 from anywhere, or click here to search for resource information.
UNDERSTANDING YOUR TENTANT RIGHTS & EVICTION PROCESS
Click here to learn the eviction process in Arizona, your rights and responsibilities as a tenant in this process.
ADDITIONAL RESOURCES
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If you're in need of technical assistance with the MCHSD client portal, follow this link to submit a 'Contact Us' form.
