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Emergency Rent & Utility Assistance

KEEPING FAMILIES IN THEIR HOMES DURING A FINANCIAL CRISIS

TCAA’s Community Action Program offers emergency funds and short-term case management services to individuals and families who are facing an immediate crisis which impacts their housing, utilities, health, and safety. Limited financial assistance is available to help with rent and utility bills to provide stability and prevent homelessness during a financial crisis.  These services are available to residents of the City of Tempe and Fountain Hills only. Other eligibility conditions and restrictions apply. 

To get help:

  1. Download a Rent and Utility Assistance Application Packet by clicking the links below or pick up an application at TCAA  (2146 E. Apache Blvd, Tempe, AZ 85281) anytime Monday through Friday from 8 AM to 5 PM.
  2. Complete all sections of the application(s) and attach all required documents.
  3. Drop off your completed application(s) and all required attachments at TCAA any time during business hours.
  4. Our team will review your application and contact you within five business days.

Completed packets are handled in the order received. Applications cannot be processed if required attachments are missing.  Because funding is limited, not all requests can be approved. 

You may also call the TCAA HOTLINE (480.389.1375) to discuss your eligibility for emergency rent or utility assistance. Calls are accepted in the order received, Monday through Friday from 8 AM to 5 PM. During high demand periods you may be on hold for an extended period. You can also fax us (480) 361 0176.

TCAA is offering additional rent and utility assistance to Tempe and Fountain Hills households (single adults, seniors, and families) impacted by the COVID-19 pandemic. This includes back-pay for overdue payments and late fees.  Limited funds are available between July 1, 2020 and December 30, 2020. Contact TCAA's hotline (480) 389-1375 for details or click the links below to download an application and drop off at TCAA.

If you are unsuccessful in your attempt to schedule an appointment with TCAA, other resources may be accessible through Arizona’s 2-1-1 (free information and referral) service. Dial 2-1-1 or 877-211-8661 from anywhere, or click here to search for resource information.


Understanding Your Tenant Rights and the Eviction Process

Click here to learn the eviction process in Arizona, and your rights and responsibilities as a tenant in this process. 

Steps to Delay Eviction During COVID-19

Arizona renters struggling due to COVID-19 have gained more time to avoid eviction under the Governor's extension of the eviction moratorium through October 31, but they must submit new paperwork, including proof they applied for rental aid, to their landlords by Aug. 22 to keep their homes. Renters must:

  • Re-notify the landlord of their hardship
  • Show proof of ongoing hardship
  • Request a payment plan from the landlord
  • Show that they have completed an application for rental assistance

For additional details, sample forms, and helpful tips, click the handouts listed below provided by Community Legal Services