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Emergency Rent, Mortgage & Utility Assistance

KEEPING FAMILIES IN THEIR HOMES DURING A FINANCIAL CRISIS


Help with Housing Expenses for COVID-19-affected Households

Please note: We are currently not accepting any COVID Rental applications due to lack of funding. COVID Utility assistance applications are still available for clients that have not previously received this funding.

Download Applications for COVID-19-Related Assistance

To get help with housing or utility bills, you may download the application forms or pick up an application packet at TCAA (see location and office hours). Call our Community Action Program Hotline (480-389-1375) during regular business hours if you have questions. 

Be sure to include all required attachments. Applications cannot be processed unless all required documents have been received, including forms that must be completed by landlords. 

For General Rent, Mortgage and Utility Assistance (Not Related to COVID-19)

TCAA's Community Action Program offers emergency relief for rent, mortgage, and utility payments for households experiencing a financial crisis impacting their housing, utilities, health, and safety. Limited financial assistance is available to help with rent, mortgage and utility bills to provide stability and prevent homelessness during a financial crisis.  These services are offered to residents of the City of Tempe and Fountain Hills only. Other eligibility conditions and restrictions apply. 

To get help:

  • Download a Rent or Utility Assistance Application Packet by clicking the links below or pick up an application at TCAA  (2146 E. Apache Blvd, Tempe, AZ 85281) anytime Monday through Friday from 8 AM to 5 PM.
  • Complete all sections of the application(s) and attach all required documents.
  • Drop off your completed application(s) and all required attachments at TCAA's front desk any time during business hours. You will not be meeting with a case worker at this time.  
  • If you prefer to submit your application and attachments electronically, contact TCAA's Hotline at 480.389.1375 for further instructions.
  • Our team will review your application and contact you within five business days.

Completed packets are handled in the order received. Applications cannot be processed if required attachments are missing.  Because funding is limited, not all requests can be approved. 

You may also call the TCAA HOTLINE (480.389.1375) to discuss your eligibility for emergency rent or utility assistance. Calls are accepted in the order received, Monday through Friday from 8 AM to 5 PM. During high demand periods you may be on hold for an extended period.

You can also fax us (480) 361 0176.

If you are unsuccessful in your attempt to schedule an appointment with TCAA, other resources may be accessible through Arizona’s 2-1-1 (free information and referral) service. Dial 2-1-1 or 877-211-8661 from anywhere, or click here to search for resource information.


Understanding Your Tenant Rights and the Eviction Process

Click here to learn the eviction process in Arizona, and your rights and responsibilities as a tenant in this process. 

CDC Moratorium Update

The federal CDC moratorium is in place until January 30, 2021. Renters need to follow specific steps to use the moratorium, including providing a written declaration to their landlord, and all rent continues to be due. In October, new CDC moratorium guidance was issued that confirmed landlords can proceed with filing evictions and may challenge tenant declarations in court. However, renters can use the CDC moratorium to stop enforcement of the eviction, the final stage of the eviction process when the constable comes to the property.  

We continue to encourage renters to learn about the CDC moratorium process. The Arizona Housing Coalition's Eviction Moratorium Summary (scroll down)  explains the steps a renter needs to take to use the CDC moratorium and our List of Known Rental Assistance Resources and Eviction Prevention Programs can be used to identify available rental assistance funds statewide.

Steps to Delay Eviction During COVID-19

Non-Discrimination Policy

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